The little fox is delivering.

Dimvra's global shipping solution

At Dimvra, we are dedicated to providing connoisseurs and collectors worldwide with premium mythological creature sculptures and high-purity silicone art collectibles. To ensure your artwork arrives safely, confidentially, and undamaged, each piece undergoes a rigorous packaging and verification process before leaving our studio.

📦 Processing and Production Time

In-stock items: Standard curator verification, quality inspection, and custom secure packaging typically take 2 to 5 business days to ship.

✈️ Global Shipping Time

Sending address: 6th Floor, Building 8, Changze Science and Technology Park, Shuikou Street, Huicheng District, Huizhou City, Guangdong Province, China

We utilize a professional and high-quality international logistics network to ship worldwide from our industrial headquarters. Estimated delivery time varies depending on the destination country/region and local customs clearance speed:

USA/Canada: 14 to 20 business days.

Europe (UK, Germany, France, etc.): 14 to 20 business days.

Please note: (US shipments are often sent via tax-free channels, which may result in slower delivery times.)

New Zealand: 7 to 12 business days.

Asia/Other World: 10 to 18 business days.

⚠️ Please note: All times listed above are actual estimated shipping times. Delays caused by regional customs inspections, extreme weather, or carrier backlogs are beyond the studio's direct control, but our team will actively assist you with logistical adjustments.

🔒 100% Discreet Premium Packaging & Privacy Protection

We deeply respect the privacy of high-end collectors. Every Dimvra piece is packaged in a completely unbranded, secure, and discreet custom laboratory package and shipped worldwide. The shipping box contains no branding, product identifiers, or descriptive content. The waybill only contains neutral customs declaration information (e.g., "Silicone Desktop Sculpture" or "Desktop PVC Craft"), ensuring absolute privacy and smooth international customs clearance.

📍 Logistics Tracking & Customs Duties

Tracking Information: Once your package is safely delivered to the international courier company, the system will automatically generate a tracking number and logistics link, and send them to your registered contact email address or dage@dimvra.com.

Customs Duties and Import Taxes: International orders may sometimes be subject to import taxes, duties, or handling fees levied by the customs authorities of the destination country/region. The recipient/collector is responsible for completing all local customs clearance procedures and paying any applicable taxes and fees.

For urgent tracking status inquiries or special logistics requests, please contact our curatorial team: dage@dimvra.com.

— Dimvra Studio Logistics & Supply Chain Team

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    Shipping FAQs

    Some common questions about shipping.

    1. Is the packaging discreet?

    We make every effort to ensure your privacy is protected. Your order will arrive in a simple brown box with no mention of SEX on the outside.
    2. Why hasn’t my order shipped yet?

    Orders are typically processed within 24-48 business hours and shipped within 48-72 business hours. If there is a delay, it might be due to peak seasons or special circumstances. We will process your order as soon as possible. You can contact us for the delay reason at any time.
    3. How can I track my package?

    After your order is shipped, we will provide a tracking number. You can just click on the tracking number to check or use this number on the carrier's website to check the status of your package. Please note that it is normal for the tracking information to not update for 1-3 business days while the package is in transit to the courier. If there is no update for an extended period, please contact us.
    4. My package shows as delivered, but I haven’t received it.

    If your package is marked as delivered on the carrier’s website but you have not received it, please check locations such as your porch, backyard, garage, or any place where the package might have been left. Also, ask anyone who might have picked it up for you. If you still cannot find it, please contact the carrier and inform us so we can assist you in resolving the issue.
    5. What should I do if the item I received is damaged or wrong item?

    All products are thoroughly inspected and securely packaged before shipment. If the outer box is opened or the product’s packaging is damaged. Please immediately take photos or videos as evidence and check the inner packaging for damage. File a claim with the carrier and contact us if further assistance is needed. If there is no problem with the outer package, but the product is damaged or wrong, please take a photo or video immediately and send the picture or video as well as the order number to the customer service, we will deal with it for you within 48 hours.